What type of communication involves changing the topic to avoid the client’s concerns?

Changing the subject is a defense mechanism where the speaker diverts the conversation away from a sensitive topic, often to minimize discomfort or anxiety for either themselves or the client. This type of communication can hinder effective dialogue because it may prevent the resolution of important issues the client wishes to address. By shifting focus, the underlying concerns may remain unexamined, which can lead to feelings of frustration or dissatisfaction on the part of the client, who might feel their thoughts and problems are being disregarded.

Other types of communication mentioned, such as validating, defending, and advising, all serve different purposes in client interactions. Validating seeks to acknowledge and empathize with the client's feelings, while defending typically involves attempting to justify behaviors or actions that the client may be critical of. Advising focuses on giving direction or recommendations based on the client's situation. Each of these approaches encourages engagement with the client's concerns rather than sidestepping them, which underscores the reason why changing the subject is distinct and often less productive in therapeutic or supportive communication contexts.